Information We Collect
We may collect the following types of data:
- Personal Information: Name, email address, phone number, and location.
- Health-related Data: If voluntarily submitted through consultation forms (e.g., hair loss concerns, treatment history).
- Device & Location Information: IP address, device ID, browser type, and geographical location to offer personalized
services and promotions.
- Campaign Interaction Data: Pages visited, buttons clicked, forms submitted, and time spent on specific sections.
How We Use Your Information
- To provide targeted and personalized campaign content
- To improve our services and website experience
- For follow-up communication, reminders, and special offers
- To schedule consultations and manage appointments
- To comply with healthcare and data protection laws
Data Sharing & Confidentiality
- We do not sell or rent your personal information to third parties.
- Data is only shared with internal staff or secure service providers who support our operations (e.g., CRM or campaign
management platforms).
- All health information is handled in accordance with Indian healthcare privacy standards and applicable laws.
Geolocation Data Use
We may use your location to:
- Provide you with location-specific offers or clinic information
- Optimize campaign reach and relevance
You can disable location services anytime through your device settings.
Cookies & Tracking
We use cookies and tracking pixels to improve user experience. You may opt-out or manage cookie settings via your browser.
Your Rights
You may:
- Request access to or deletion of your personal data
- Opt-out of receiving promotional emails or SMS
- Contact us for any privacy concerns at info@citc.co.in